itil-practitioner-certification

ITIL Practitioner Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
DATE TIME COURSE TYPE PRICE

No Training available

{{ training.From_Date }} - {{ training.To_Date }}

{{ training.From_Date }}

(1 Days) ({{ training.Training_Week_Type }})

({{ training.DCount }} Days) ({{ training.Training_Week_Type }})

{{ training.From_Time }} - {{ training.To_Time }}

{{ training.Currency_Type }} {{ training.Price }}.00

{{ training.Currency_Type }} {{ training.Price }}.00

{{ training.Currency_Type }} {{ training.Offer_Price }}.00

valid till: {{ training.Valid_Date }}

ENROLL NOW ENROLL NOW

TRAINING DATE

 

  • {{ dat.Date | days }}

    {{ dat.Date | mdate }}

TRAINER

VENUE

{{ training.Venue }}
View More Batches View Less

Can't find convenient schedule? Let Us Know

DESCRIPTION

The IT Infrastructure Library® (ITIL®) certification scheme, providing a modular approach to the ITIL framework, is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM). ITIL Practitioner does not replace any of the existing ITIL certifications.  

ITIL Practitioner certification covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. It also covers three key areas crucial for success of any improvement initiatives:  

- Organizational Change Management

- Communication

- Measurement and Metrics.

The ITIL Practitioner certificate training is available in different delivery modalities including interactive online classes and instructor-led classroom training. This training is conducted by industry experts who help the participants gain valuable practical knowledge and prepare for their certification exam. 

Who should attend?

The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.

The training course covers the following topics:

  • ITSM Concepts
  • Service Elements 
  • ITSM Principles 
  • CSI Approach 
  • Metrics & Measurement 
  • Communication 
  • Organisational Change Management (OCM) 
  • OCM Tools 
  • OCM Activities 
  • Applying the CSI Approach

Examination Information

  • Prerequisites: ITIL Foundation
  • Multiple Choice, Scenario-based exam
  • Bloom’s Levels 2 to 4
  • 135 Minutes
  • 40 Questions

ITIL Practitioner is worth 3 credits towards the ITIL Expert qualification.

Route to certification

The ITIL Practitioner exam can be taken in any of the following three ways:

- On the last day of the course, in-class exam

- In the comfort of your home and at any time, after the course completion

- At your convenience, at an eligible testing center 

Quick Enquiry Form

Our Testimonials

Milind Saraf

I would like to express full satisfaction on the training session conducted by M/s Addon Skills Private Limited and wish to put on record the very good take-away. I found the training to be professional and at par with the industry and growing demands of the complexities in the business . The best part of the training was in depth knowledge of the training personnel, presentation skills tailored to all levels of participants, custom-built course materials, dedication & passion of the trainer to make the participants understand the concepts thoroughly. Post training support, question banks, capacity to explain with relevant industrial and domestic examples were added features of the training . I strongly recommend such training session to the Project Management Personnel .

Ganesh Vishwasrao

Addon Skills PgMP training honed my Program Management skills and enhanced knowledge in much deeper sense. Training truly focussed on strengthening of fundamentals including but not limited to each & every minor aspects of Program Management. The study material, mentorship, Q&A Sessions, support for application writing were extra-ordinary. I strongly recommend Addon Skills to all PMP, PgMP, PfMP aspirants as well as all Corporates for Project Management trainings.

Narayanaswami Venkataramanan

I had to get PgMP certification in about 6 weeks and that is when I got to know about Addon Skills from a few of my colleagues. Having gone through the online training and successfully completing the PgMP Certification in a month's time, I can confidently say that Addon Skills courseware and training methodology are unmatched if anyone wants to get PgMP certified. Thank you Addon Skills team for all your guidance and support in my PgMP challenge of getting certified in 1 month time at first attempt.

Pramit

I got my PgMP training from Addonskills and cleared the exam in first attempt. What I liked about Addonskill is that trainer provides the honest feedback which helps candidate to know their strength and area of improvement. Addonskill trainer was always very approachable and continuously helped me after the training was completed .Quality of Addonskills material is very good and as a result of it I finished my exam in 2.5 hrs only . I am glad to be a student of Addonskills !!

Ravi MSR

I passed PgMP exam on 12th June 2018. I contacted #AddOnSkills for help. Their Question-Answer sessions clarified many of the concepts. Those sessions were really helpful to get enough boost to face the exam with confidence. Continuous support to clarify any doubts via WhatsApp group, and skype sessions were available all time.

View Similar Courses

Microsoft<sup>®</sup> Project 2016

Microsoft® Project 2016

READ MORE
ITIL Foundation Certification

ITIL Foundation Certification

READ MORE
ITIL Expert Certification

ITIL Expert Certification

READ MORE