itil-practitioner-certification

ITIL Practitioner Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results

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DESCRIPTION

The IT Infrastructure Library® (ITIL®) certification scheme, providing a modular approach to the ITIL framework, is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail.

The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM). ITIL Practitioner does not replace any of the existing ITIL certifications.  

ITIL Practitioner certification covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives. It also covers three key areas crucial for success of any improvement initiatives:  

- Organizational Change Management

- Communication

- Measurement and Metrics.

The ITIL Practitioner certificate training is available in different delivery modalities including interactive online classes and instructor-led classroom training. This training is conducted by industry experts who help the participants gain valuable practical knowledge and prepare for their certification exam. 

Who should attend?

The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.

The training course covers the following topics:

  • ITSM Concepts
  • Service Elements 
  • ITSM Principles 
  • CSI Approach 
  • Metrics & Measurement 
  • Communication 
  • Organisational Change Management (OCM) 
  • OCM Tools 
  • OCM Activities 
  • Applying the CSI Approach

Examination Information

  • Prerequisites: ITIL Foundation
  • Multiple Choice, Scenario-based exam
  • Bloom’s Levels 2 to 4
  • 135 Minutes
  • 40 Questions

ITIL Practitioner is worth 3 credits towards the ITIL Expert qualification.

Route to certification

The ITIL Practitioner exam can be taken in any of the following three ways:

- On the last day of the course, in-class exam

- In the comfort of your home and at any time, after the course completion

- At your convenience, at an eligible testing center 

Quick Enquiry Form

Our Testimonials

Mangesh Kakade

I took the PgMP course with AddonSkill to enhance my Program Management skills on my present job. AddonSkill drives for result by providing personal level engagement, indebt knowledge sharing, practical experience/ applications sharing for major cross vertical industries helped to enhance my professional potential. I recommend AddonSkill to everyone as they are really very professional organization and serving the project management community.

Brijesh Nair

PgMP certified on 26th October 2018. "Addon Skills" is highly professional training institute & they really have a structured methodological approach of course delivery, which facilitates each & every participant to achieve the goal & objective of PgMP Certification in short span of time (2-3 months) successfully. Training Program helps to develop deep understanding & greater Insights of the Program Management Concepts, provide reference to SPM v4 & ECO Clauses, Practical Case Studies & Examples, Mock Tests, Post training support sessions, Application Writing Sessions, etc. Regular feedback sessions to ensure the candidate has really understood & absorbed the concept explained is the essence of the training program. Kailash is strongly determined, dedicated & devoted to his job of delivering the training to the best possible extent. Regular follow-ups by Addon Skills on the overall progress of learning of candidate & pushing the candidates to take the extra mile in their busy schedule is really appreciated!! The 'Live Chat Service' on WhatsApp for clarification of doubts answered by expert trainers instantaneously is exemplary service offered!! Last but not the least, it’s worth enrolling for the training program!!

Nitin Rai

Addon Skills sheer committment anf focused approach toward each and every aspirant ensures every aspirant achieve their goal. I must say their overall training approach, study materials, question bank, post training support helped me alot in my journey of PgMP certification. Best part of joining your course is that you will get introduced to multiple aspirant who have same goal as you and interaction with same group help you to not only clear your doubt and query but also stay motivated and focused for exam, Also the process of un-learn few of our way of doing things and re-learn few new things as per PMI way. This is where your help comes very handy. Lastly, I want to wish all the very best to all PgMP aspirant.

Sampanna Aganihotri

I first got associated with Addon Skills in regards to PgMP boot-camp organized by them at Pune location. Thanks to the great learning experience, that I could gain certification in minimal time. AddonSkills on merits of their excellent training and course material, Bonus comes with his personal attention on individual progress until you get certified. Distance or Time difference doesn't matter for them to reach out for help on any PM topics. May it be project or program or portfolio management, I highly recommend to get associated with Addon SKills for any training or consultation. All the very best for future!!

Rahul Sontake

Addon Skills, you has been instrumental in my PgMP certification success. I was able to clear the exam within 45 days from attending this training. Beyond the three days session, your personal involvement & engagement individually, is a key differentiator which has helped in expediting the certification completion. Engaging with AddON Skills have been very fruitful.

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