itil-foundation-certification

ITIL Foundation Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
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DESCRIPTION

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

ITIL Foundation is an introduction to IT Service Management Lifecycle modules. The major processes and functions for all the lifecycle modules are covered. Below topics will be covered in detail: 

  • Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3. 
  • The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
  • Service Strategy - How to align IT strategy with business goals and expectations.
  • Service Design - Transform business requirements into strategic solutions.
  • Service Transition - Manage change, risk, and quality assurance.
  • Service Operation - Establish day-to-day business operations and customer expectations.
  • Continual Service Improvement - Strategize for overall process and service improvement.
  • Prepares participants to take and pass the ITIL Foundations Certification examination successfully.

Who Should Attend ITIL Foundation Training

This course is intended for individuals who wish to obtain their ITIL Foundation credential. There are no prerequisites to take this course or the ITIL exam. Our ITIL Foundation certification training course is designed to give you a basic understanding of the ITIL framework and how it can be applied to enhance IT service management within your organization.



Online Certification Exam will be conducted after the training program. See Exam Details below:

  • Exam Format - Objective Type, Multiple Choice 
  • Open Book - No
  • Exam Duration - 1 Hour 15 Minutes
  • No. of Questions - 40
  • Passing Criteria - 26 out of 40 (65%)
  • Result - Immediately after the exam
  • Certificate - After 2 business days

You should be able to clear the exam easily with good score because:

  • You will get excellent training from the expert trainers 
  • Lot of sample questions will be discussed on each topic throughout the training session
  • Exam preparation session will be there before the actual exam
  • You can expect many questions from the ones which will be discussed during training
ITIL is world's most widely used Service Management Framework. There are numerous benefits of ITIL learning and certification to individual as well as organization. Some of them are as below:
  • Improved customer satisfaction through a more professional approach to service delivery
  • Improved IT services through the use of proven best practice processes
  • Improved ROI of IT
  • Improved delivery of third party services through the specification of ITIL
  • Improved morale of service delivery and recipient staff
  • Increased competence, capability and productivity of IT staff
  • Increased staff retention
  • Reduced cost of training via knowledge management
  • Improved systems/ applications availability
  • Reduced cost/ incident
  • Managing the IT Costs via Financial and Demand Management
  • Better asset utilization and Greater visibility of IT assets

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Our Testimonials

Mangesh Kakade

I took the PgMP course with AddonSkill to enhance my Program Management skills on my present job. AddonSkill drives for result by providing personal level engagement, indebt knowledge sharing, practical experience/ applications sharing for major cross vertical industries helped to enhance my professional potential. I recommend AddonSkill to everyone as they are really very professional organization and serving the project management community.

Ganesh Vishwasrao

Addon Skills PgMP training honed my Program Management skills and enhanced knowledge in much deeper sense. Training truly focussed on strengthening of fundamentals including but not limited to each & every minor aspects of Program Management. The study material, mentorship, Q&A Sessions, support for application writing were extra-ordinary. I strongly recommend Addon Skills to all PMP, PgMP, PfMP aspirants as well as all Corporates for Project Management trainings.

Vanita Ahuja

I had trained under Addon Skills for preparation of PgMP credential exam of PMI. I had attended virtual sessions conducted by them. Addon Skills delivered a very focused training with the perspective of clarifying the concepts as well as for preparing the group for successfully clearing the exam. Moreover, they have qualified trainer who constantly supported, coached and motivated the group. Each one of us got individual attention from him. I wish Addon Skills team good luck in their professional ventures and hope many more aspirants like us would benefit from Addon Skills expertise.

Noor Shaikh

I have attended the PgMP training from Addon Skills in the month of February 2017.Trainers are highly professionals who share deep knowledge in the subject with the real time experience which helped me to understand the program management concept. Even after the completion of course they followup on study, guidance on exam form filling and the approach to solve the questions is commendable. Addon Skills boosted moral every time when I felt low in confidence. I recommend Addon Skills to those who aspire to become PMP or PgMP or PfMP certified because they are the best. Thanks a ton, Addon Skills for your instructions and guidance. Your training was absolutely the reason I was able to master this material so fast and pass PgMP exam.

Pramit

I got my PgMP training from Addonskills and cleared the exam in first attempt. What I liked about Addonskill is that trainer provides the honest feedback which helps candidate to know their strength and area of improvement. Addonskill trainer was always very approachable and continuously helped me after the training was completed .Quality of Addonskills material is very good and as a result of it I finished my exam in 2.5 hrs only . I am glad to be a student of Addonskills !!

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