itil-foundation-certification

ITIL Foundation Certification

OUR ALUMNAE

Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
Ashish Shah PfMP results
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DESCRIPTION

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

ITIL Foundation is an introduction to IT Service Management Lifecycle modules. The major processes and functions for all the lifecycle modules are covered. Below topics will be covered in detail: 

  • Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3. 
  • The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
  • Service Strategy - How to align IT strategy with business goals and expectations.
  • Service Design - Transform business requirements into strategic solutions.
  • Service Transition - Manage change, risk, and quality assurance.
  • Service Operation - Establish day-to-day business operations and customer expectations.
  • Continual Service Improvement - Strategize for overall process and service improvement.
  • Prepares participants to take and pass the ITIL Foundations Certification examination successfully.

Who Should Attend ITIL Foundation Training

This course is intended for individuals who wish to obtain their ITIL Foundation credential. There are no prerequisites to take this course or the ITIL exam. Our ITIL Foundation certification training course is designed to give you a basic understanding of the ITIL framework and how it can be applied to enhance IT service management within your organization.



Online Certification Exam will be conducted after the training program. See Exam Details below:

  • Exam Format - Objective Type, Multiple Choice 
  • Open Book - No
  • Exam Duration - 1 Hour 15 Minutes
  • No. of Questions - 40
  • Passing Criteria - 26 out of 40 (65%)
  • Result - Immediately after the exam
  • Certificate - After 2 business days

You should be able to clear the exam easily with good score because:

  • You will get excellent training from the expert trainers 
  • Lot of sample questions will be discussed on each topic throughout the training session
  • Exam preparation session will be there before the actual exam
  • You can expect many questions from the ones which will be discussed during training
ITIL is world's most widely used Service Management Framework. There are numerous benefits of ITIL learning and certification to individual as well as organization. Some of them are as below:
  • Improved customer satisfaction through a more professional approach to service delivery
  • Improved IT services through the use of proven best practice processes
  • Improved ROI of IT
  • Improved delivery of third party services through the specification of ITIL
  • Improved morale of service delivery and recipient staff
  • Increased competence, capability and productivity of IT staff
  • Increased staff retention
  • Reduced cost of training via knowledge management
  • Improved systems/ applications availability
  • Reduced cost/ incident
  • Managing the IT Costs via Financial and Demand Management
  • Better asset utilization and Greater visibility of IT assets

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There are very few training organization around whose key interest is making sure that their students are not just aiming for the certification but knowledge as well and Addon Skills is one of them. Their Industry Expert trainer hounds his team to make sure everyone studies and give priority to their studies and certification and is available literally 24*7 to respond to any queries one might have. Can not think of anyone else when planning my next skill upgrade than Addon Skills!

Sreenivasan Dakshinamoorthy

The training conducted by Addon Skills trainers Sanjay Q and Kailesh U was very effective because of the in-depth knowledge on Program Management domains by the trainers. This training and the post training follow-up was a unique experience that they are ensuring all the trainees are acquiring adequate knowledge about the subject matter. Also they help to go through the exam preparation period till the day of exam by Q&A sessions, problem solving sessions, etc. The most commentable thing about them is, they are available to clear your doubts 24×7. I wish Addon Skills a great future and thereby to make many aspirant project managers achieve their skills.

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Training at Addon Skill is such amazing one. I have done it the PgMP and quality is very high. I am happy to announce that I passed PMI PgMP certification in my first attempt because of their great study materials and post training support. I must say, the exam simulation tool is really good which test the readiness toward exam. Thanks to these reasons I highly recommend that the PgMP aspirants take into account Addon Skills coaching as an excellent option to succeed in the process.

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